Retail Mobile Services
For retail organisations the mobile channel, and interacting with customers through their mobile phones, offers a powerful way of driving sales and engaging with your customers. Mobile is a ubiquitous media channel. The mobile phone is a very personal device and offers greater market penetration and greater personal identification from customers than any other media channel. There are a welter of statistics that demonstrate the value of mobile right now and why it will be the communication channel of the future. Click here to see just a few.
The mobile channel is no longer just a text messaging medium. You can increase brand awareness and customer engagement, generate sales and provide the media-glue for multi-channel campaigns using...
- Mobile Applications (or 'apps')
- Mobile websites
- SMS and mobile CRM
For more information on mkodo's Retail Mobile Services you can download a one-page introduction or email us. To receive mkodo's monthly newsletter just click here or follow us on Twitter .
Case Studies
Here are some examples of mkodo's work with clients in the retail sector:
| Mobile Applications | Mobile Web | SMS and Mobile CRM |
|---|---|---|
| Blue Square | Skybet | Creation Financial Services |
| Freemans | Heinz | |
| Grolsch | Ideal World Shopping |
Retail Mobile Service Benefits
Mobile can provide benefits such as:
Mobile Applications (or 'apps')
- A great way to build brand presence, awareness and loyalty
- A powerful way to link content with social media and its viral upsides
- A proven means to offer location-based and time-sensitive services
Mobile websites
- Access from all phone platforms with no downloads
- Processing transactions and managing ‘live’ account and real-time updates
- Creating location-based services - customers can find you through our mobile 'where's my nearest' service
SMS and mobile CRM
- It’s simple to use – all handsets use SMS and (nearly) everyone knows how to text!
- Improve the efficiency and targeting of direct mail campaigns by increasing response rates and better measurement of success between media
- SMS is an excellent tool for time-sensitive communications (e.g. offers, coupons, information updates, etc.)
If this has piqued your interest then you might want to take a look at 10 hints from mkodo for using mobile in the retail space.
Please contact our sales team on +44 (0) 20 7729 4545 or sales@mkodo.com to discuss how mkodo's Retail Mobile Services can help you meet your business goals.
